Privacy Policy

1. Introduction

Pan K Foods, a division of Pan Ecotech Inc. ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pankfoods.com and any related services.

2. Information We Collect

Personal Information: When you submit an inquiry form, we collect:

• Company name, contact name, and job title
• Email address and phone number
• Country/region and target import market
• Product category interests and volume requirements
• Any additional information you provide in the message field

Automatically Collected Information:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device information and screen resolution

3. How We Use Your Information

• To respond to your product inquiries and quote requests
• To provide information about our Korean food export services
• To improve our website and user experience
• To send relevant business communications (only with your consent)
• To comply with legal obligations

4. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

• With trusted service providers who assist us in operating our website and business
• When required by law, regulation, or legal process
• To protect our rights, property, or safety
• With Pan Ecotech Inc. (our parent company) for business operations

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Business inquiry data is retained for up to 3 years for follow-up and relationship management purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9. International Data Transfers

Your information may be transferred to and maintained on servers located in South Korea. By submitting your information, you consent to this transfer. We ensure appropriate safeguards are in place for any international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: contact@pankfoods.com
• Phone: +82 10 9926 9560
• Address: Seongnam-si, Gyeonggi-do, South Korea